You may have been putting off that call for foundation repair, ignoring your fears that something is not quite right with your house. Are there cracks on your walls that seem to be getting bigger? Perhaps your doors are sticking or the floors have become uneven. Maybe you don’t even have no idea whom to call.
Like many other homeowners, you probably know little about foundation repair, but would like to hire people who are not only competent but honest in their dealings. The good news is, you will find a lot of good companies out there, but also some cowboys that you have to avoid at all costs.
Before you hire a certain foundation repair company, take time to consider the points below:
The Importance of Research
Take time researching on the background of the company you plan to hire. Read testimonials or reviews about them, but stick to well-known and credible sites like Angie’s List, Yelp, HomeAdvisor and the Better Business Bureau. Of course, you’ll also want to explore the company’s website to know basic information about them.
Asking for Recommendations
Referrals remain the best way to seek good service professionals, so start asking friends, relatives and neighbors for referrals. Maybe they’ve had some foundation repairs done on their property before, or a friend of theirs did. Discuss with them the referred company’s work quality, professionalism and price. People usually enjoy helping others with this kind of information.
If you want to be sure that you end up with the right foundation repair company, consider several options instead of focusing on one company at a time. Besides, you can’t say that a company is the best one for you if you haven’t compared it to others.
Quality of Products
Take a look at the type of products they usually use and determine their quality. If you need piers, know as much as you can about their foundation piers. As they always say, you get you pay for, and this is always true in terms of building foundation. Many companies offer cheap and substandard products, and you have to totally avoid them. Besides product quality, warranty is another thing you need to ask them about. This is often and obviously the most crucial of all considerations. This should also be a main point of comparison when you review your prospects.
You can tell a lot about a company just by the way they treat you on the phone when you call them for the first time. Focus on professionalism and basic courtesy. If you sent them an inquiry through email, how prompt was their response? When they came over to personally inspect your property, were they polite and helpful enough with all your questions? You shouldn’t take these things for granted because you don’t want to deal with a company that doesn’t appreciate you as a customer.